DENON Service Bulletin OST-F1388 free download

File name Service Bulletin OST-F1388.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1388 Date: September 25, 2008 _____________________________________________________________ Model: DVD-2500BTCI Countermeasure is applicable only upon claim from the customer. Subject: Malfunction of playback with the specific disc. Symptom: 1) When playing back the Blue-ray disc titled "THE ROOKIE", the DVD-2500BDCI can not play subtitles normally. 2) Cannot play the bonus track of the Blue-ray disc "ENCHANTED". 3) When customer turns on the parental-lock at "4", "7", "3", and "7", the unit initializes after turn on the power of unit. 4) The output level of sub-woofer does not set "-5dB" at LLLSY in HDMI Multi (LPCM). Solution: We corrected the firmware so that no malfunction occurs. MODIFICATION: Record each supplied program file onto a blank CD-R. * Program Files to be supplied: Note: Upon recording the Disc: a) When recording the supplied file on the blank CD-R, the format shall be "ISO9660" and the session shall be "CLOSE". b) When recording the supplied file on the disc, please use the lowest recording speed that is available on your PC. If the file is recorded at a higher speed, the rewriting operation may fail due to improperly recorded data on the disc. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. 1) Rewriting procedures of the FE/BE ROMs. (1) Turn the Power Supply of the unit on. Press the "OPEN/CLOSE" button and open the Disc Tray. (2) Put the recorded CD-R on the Disc Tray and press the buttons on the remote control in the order of "9", "8", "7", "6" and "POP UP MENU/MENU". (3) The Disc Tray closes, the FL Display indicates "F/W-UP" and the update of the firmware starts automatically. (4) After indicating the following version of the firmware on the FL Display, the Disc Tray opens automatically. (5) Take out the Disc from the Disc Tray. (6) Press the "OPEN/CLOSE" button and close the Disc Tray. (7) Do not turn off the Power Supply of the unit! (8) The FL Display indicates from "0%" to "100%". (9) The FL Display indicates "100%", and then indicates the following of checksum. (10) The new firmware is installed completely